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Manually adding an enquiry to your pipeline
Manually adding an enquiry to your pipeline

Add enquiries that come in from sources other than your EnquiryBot

John King avatar
Written by John King
Updated over 3 years ago

Enquires can be added to a pipeline in 3 ways.

  • They are automatically added to the pipeline from your EnquiryBot

  • They are moved to a pipeline by a team member from another pipeline

  • They are manually added in.

To manually add an enquiry follow these simple steps:

Step 1. Click the + icon on the top right-hand corner of the stage you would like to add the enquiry into.

Step 2. Fill in the details on the pop up selecting the relevant enquiry type and sub enquiry type. You can also add a note when adding which will be added to the enquiry card. Click save and the enquiry will be added.

Manually added enquiries will have an orange line on the left side. Enquiries that have come in from an EnquiryBot will have a teal line next to them.

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